Health Care 3.0

Health Care Trends With a Social Media Twist

Jackie Hanley
  • Female
  • Waltham, MA
  • United States
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Jackie Hanley's Discussions

Rate Your Doctor?
2 Replies

Started this discussion. Last reply by David Thompson Sep 22, 2009.

A replacement for or an accompaniment to the office visit?
2 Replies

Started this discussion. Last reply by Rachel Adam Jul 9, 2009.

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Jackie Hanley posted a blog post

Online Hospital Ratings: Are they accurate?

According to some recent findings by Pew Research Center, covered by Kaiser Health News, Facebook and Yelp may prove as effective a tool in evaluating hospital quality as traditional means of measurement. In reviewing the Facebook and Yelp comments from hospital patients, researchers found that they aligned well with outcomes from mortality rates and patient…See More
Mar 4, 2013
Jackie Hanley commented on Jackie Hanley's blog post Should MDs be obligated to Tweet?
"You're right! No longer researching alma maters and fellowships, but simply volume of Tweets...it'lll be interesting to see how it all evolves. But I do agree, Tanya, I have sympathy for these doctors who have so many demands, when at the…"
May 17, 2011
Dana Gulick commented on Jackie Hanley's blog post Should MDs be obligated to Tweet?
"So true, Jackie...could be a matter of time before docs are judged on their social media prowess! Could you imagine embarking on a physician search and making your choice based on who's most present in the social media sphere?"
May 13, 2011
Tanya Holloway commented on Jackie Hanley's blog post Should MDs be obligated to Tweet?
"Interesting post Dana. I think I feel sorry for the physicians in a way, as they have enough to do with seeing patients, diagnosing patients, keeping up to date on industry information, managing a clinic, and then to put the pressure on them to…"
May 12, 2011
Jackie Hanley posted a blog post

Should MDs be obligated to Tweet?

Healthcare IT News recently reported on a Capstrat-Public Policy Polling survey that said while patients may not be embracing social media as a means to communicate with their doctor, physicians participate even less in social media channels. Experts argue that since patients are using social media to find health information online, physicians have an obligation to ensure that the information patients are finding is indeed accurate. The message to doctors? You must be a part of the…See More
May 9, 2011
Jackie Hanley commented on Sarah Willey's blog post How EMRs Can Harm the Doctor/Patient Relationship
"Good points, Sarah! I have been in similar situations with MDs. I think there is a balance to strike here. I'm all about efficiency, but there are so many non-verbal clues that can help a physician to accurately diagnose and treat a patient,…"
May 5, 2011
Nicole Franklin commented on Jackie Hanley's blog post Americans reluctant to use social media to communicate w/ MDs
"  The Brigham is launching a pretty big push for patients to start accessing portals, and other online ways to communicate with the physicians. I agree that for somethings like test results and appointment scheduling it makes sense but if…"
Mar 31, 2011
Jackie Hanley posted a blog post

Americans reluctant to use social media to communicate w/ MDs

A recent poll by Capstrat and Public Policy Polling showed that while Americans are comfortable and apt to use the Internet for access to PHRs, medical billing and medical appointments, they are reluctant to use social media to communicate with their MDs. 85% of respondents said they prefer a traditional means of communication with their doctors,…See More
Mar 28, 2011
Jackie Hanley commented on Shannon's blog post Private Practice Meets Community -- And not on prime TV
"This is definitely more progressive than anything I've come across personally. It would be really interesting if they could make it specific to medical specialties, so you really could connect with patients facing the same issues."
Mar 18, 2011
Nicole Franklin commented on Jackie Hanley's blog post JAMA analyzes MD Twitter presence
"It almost seems like they are creating little mini Sermos but it doesn't have the safety measures that Sermo has.  I wonder when we will see the first malpractice suit around a diagnosis dispensed on twitter :-)"
Mar 18, 2011
Jackie Hanley posted a blog post

JAMA analyzes MD Twitter presence

Huffington Post did an interesting piece today re: MDs on Twitter that explored different usages and goals for physician presence on the popular social media site. The piece spotlights TwitterDoctors.net, representative of a new crop of physicians (1300 to be exact) who are using social media to comment on health and medical issues. It's all good for education and learning, assuming these doctors aren't dispensing medical advice - a big no-no for physicians. JAMA explored this further in its…See More
Mar 17, 2011
Jackie Hanley commented on Jenna Caswell's blog post Tweet for HELP!
"This is an amazing story - proves the impact social media can have, even in life or death situations!"
Aug 3, 2010
Jackie Hanley commented on Nidhi Mathson's blog post Social Media vs. Health IT
"Great perspective, Nidhi. It will be interesting to see how the role of the CIO continues to evolve in this as well..."
Jul 8, 2010
Jackie Hanley commented on Erica Frank's blog post Hospitals Build Brand Online
"Thanks for sharing. It'll be interesting to see how many hospitals end up developing social media policies to navigate uncharted territories..."
Jul 1, 2010
Jackie Hanley posted a blog post

Parents Use Facebook to Reach Pampers

P&G may be rethinking its crisis strategy now, after an angry group of parents created a Facebook campaign intended to send a message to P&G and Pampers on its latest line of diapers. Parent bloggers believed the diapers were responsible for infections, rashes experienced by their babies, and decided to take matters into their own hands, using social media to reach the masses. Instead of addressing the fears and concerns of these parents, Pampers denied any issues with the diapers,…See More
May 19, 2010
Jackie Hanley posted a video

Mayo Clinic Symptom Checker iPhone App

Scott Eising, director of Advance Market/Product Development at Mayo Clinic, describes the new Mayo Clinic Symptom Checker application for iPhone and iPod To...
Mar 1, 2010

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Jackie Hanley's Blog

Online Hospital Ratings: Are they accurate?

According to some recent findings by Pew Research Center, covered by Kaiser Health News, Facebook and Yelp may prove as effective a tool in evaluating hospital quality as traditional means of measurement. In reviewing the Facebook and Yelp comments from hospital patients, researchers found that they aligned well with outcomes from mortality rates and…

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Posted on March 4, 2013 at 2:28pm

Should MDs be obligated to Tweet?

Healthcare IT News recently reported on a Capstrat-Public Policy Polling survey that said while patients may not be embracing social media as a means to communicate with their doctor, physicians participate even less in social media channels. Experts argue that since patients are using social media to find health information online, physicians have an obligation to ensure that the information patients are finding is indeed accurate. The message to doctors? You must be a part of the…

Continue

Posted on May 9, 2011 at 6:30pm — 3 Comments

Americans reluctant to use social media to communicate w/ MDs

A recent poll by Capstrat and Public Policy Polling showed that while Americans are comfortable and apt to use the Internet for access to PHRs, medical billing and medical appointments, they are reluctant to use social media to communicate with their MDs. 85% of respondents said they prefer a traditional means of communication with their…

Continue

Posted on March 28, 2011 at 3:58pm — 1 Comment

JAMA analyzes MD Twitter presence

Huffington Post did an interesting piece today re: MDs on Twitter that explored different usages and goals for physician presence on the popular social media site. The piece spotlights TwitterDoctors.net, representative of a new crop of physicians (1300 to be exact) who are using social media to comment on health and medical issues. It's all good for education and learning, assuming these doctors aren't dispensing medical advice - a big no-no for physicians. JAMA explored this further in its…

Continue

Posted on March 17, 2011 at 11:24am — 1 Comment

Parents Use Facebook to Reach Pampers

P&G may be rethinking its crisis strategy now, after an angry group of parents created a Facebook campaign intended to send a message to P&G and Pampers on its latest line of diapers. Parent bloggers believed the diapers were responsible for infections, rashes experienced by their babies, and decided to take matters into their own hands, using social media to reach the masses. Instead of addressing the fears and concerns of these parents, Pampers denied any issues with the diapers,…

Continue

Posted on May 19, 2010 at 9:03am

Comment Wall (2 comments)

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At 3:25pm on November 11, 2009, Cassie Hoag said…
Hi Jackie. Glad to fine you here too.
At 3:27pm on June 16, 2009, Palmer Reuther said…
Welcome aboard!!!
 
 
 

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