Health Care Trends With a Social Media Twist

Dana Gulick's Blog – May 2011 Archive (1)

Emergen-tweets: is Twitter replacing the phone when it comes to 9-1-1?

I attended a social media program hosted by the PRSA Boston chapter and Publicity Club of New England a few nights ago and was floored when Elaine Driscoll, director of communications for the Boston Police Department, shared with us that the city's 9-1-1 dispatchers assist with round-the-clock Twitter monitoring and response out of NECESSITY. Of late, Twitter has evidently become a preferred platform for city residents to report…

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Added by Dana Gulick on May 6, 2011 at 3:48pm — 1 Comment