Health Care Trends With a Social Media Twist
When I read yesterday's blog post by KevinMD, I couldn't help but think about my recent visit to my PCP. As we all know, EMRs are going to be a part of every practice soon. But he reminds us that "one of the problems of the current crop of EMRs is how they obstruct the doctor-patient relationship."
I would have to agree with that. Back to my recent trip to the physician (whose name I will not reveal), she walked in with a laptop. When I went to shake her hand, she said, I haven't washed them yet. I won't knock her for the hand-washing, BUT, she never looked me in the eye. She was staring at her computer screen ignoring me, even when I we were having a conversation. It was as if I wasn't in the room. The entire visit was awkward.
Needless to say, the advice I want to give my physicians is that patients need to feel comforted and feel like we're being listened to. It's a preventative step toward keeping the doctor/patient relationship a healthy one.