Medical practices increasingly allow online appointments

[Sarah Willey]

No one likes to call the doctor when they're sick only to be put on hold for a 1/2 hour, and then learn that the doctor can't fit them in. A growing number of medical practices have a new solution. They're allowing patients to schedule appointments online — eliminating multiple calls and waiting on hold and increasing the likelihood of finding someone with an opening.

 

There are several factors driving this trend, including costs of course. Read the full article published in USA Today here: 

 

 

[Anna Gueldenhaupt]

Interesting, as in the UK we've been able to book appointments online for a few years. In fact, patients are encouraged to do so before calling, to avoid wasting time. I still prefer to talk to someone directly to book an appointment, but then I've never really had any problems getting through before.