An article on Mashable this morning highlights a plan to move into the next generation for 911 - using text messaging, images and even video as emergency requests.
While the plans make take some time to put into place, the FCC is also now pushing to add the technology to 911 emergency requests. Especially for young people who might prefer to text, finding it quicker and more intuitive, this new plan would be ideal - but we have also seen several examples where texting has been the only way to communicate, and for those situations, this is an important development.
The project is being referred to as "Next Gen 911" and is being led by the Department of Transportation, who are able to draw insight from public safety officials and make sure that first responders will have availability to the kind of information they need and want in the more digitally oriented 911 service.
I think making this step is logical and practical for 911, and may help to save many more lives in the process. What do you think?
Read the full article here: http://mashable.com/2010/11/23/text-911/